Consultation and individual support
In a consultation, we determine your circumstances, requirements and framework conditions. Out of our high-quality product range, we offer you a solution specifically designed to meet your requirements. We offer solutions of all sizes, from mass-produced cabinets and chambers to customized walk-in chambers filling the given space to the maximum. Individual support is also important to us after the sale and commissioning. We are here for you.
- Elaboration of solutions, also in new fields of application
- Collaboration with internal and external engineering
- Coordination with our suppliers and your operational services
Logistics
In connection with our equipment we organize logistics all around. We work closely with our partners and coordinate the transport. Our equipment is an investment good. That is why we insure the transports.
We also offer other services:
- Spare parts warehouse in Switzerland
- Equipment rental (by arrangement)
- Organization of pick-up and return service
Installation and commissioning
Once a new system has been delivered to you, we take care of the installation and commissioning and train your employees and operating services. From mass-produced cabinets and chambers to customized walk-in chambers that fill the given space to the maximum. We ensure that the facilities are handed over professionally.
- Professional installation and commissioning
- Integration in environment, in cooperation with your operational services
- User training and instruction
Technical support and service
Technical support and service is one of our core services. We are here for you and your concerns, gladly provide you with our expertise and find solutions together with you.
- Accessibility and timely callback service
- Competent and friendly service staff
- Telephone support and first level support
- Reliable planning of measures
Maintenance and calibrations
Our equipment is a capital good of high quality. With regular service, you maintain and ensure the availability and functionality of your equipment for years. We offer various service models, customized to your needs. We will be happy to advise you on the service model that is right for you.
Some examples of service models we offer:
- Preventive maintenance
- Leak tests (according to the legal requirements)
- Calibrations
- Qualifications
- Inspections and expertises